Site surveys
Establish the mounting position, access requirements, and cable path before arranging the work.
Commercial case study / DSV
One regional IT team.
Site-specific installation work.
How InstallPros coordinated site-specific Starlink installation work with DSV’s regional IT team and local facility contacts.
Transport & logistics United States · Canada · Puerto RicoCommercial Starlink installation
The challenge
Every building brings a different set of requirements.
DSV’s regional IT team coordinated installation requests across facilities. The correspondence shows practical requirements: suitable mounting, cable routes, equipment-room access, landlord approvals, and local scheduling.
InstallPros worked between that regional team, local facility contacts, and installers to move individual sites through survey, installation, and handoff.
The work
Coordinate centrally. Solve the site details locally.
Building coordination
Work with local contacts on roof access, landlord requirements, insurance documentation, and safe site entry.
Mounting and cable routing
Coordinate the installation around the building’s roof, available lifts, and route to the IT equipment area.
IT handoff
Connect local installation activity with the regional IT team and document where the equipment and incoming cable are located.
Documented milestones
What the project records establish.
November 2024
Puerto Rico
Survey, cable planning, and installation
The site survey identified a mounting location and cable route into the equipment room. The installer reported completion on November 14, followed by DSV’s acknowledgment on November 15.
August 2025
Innisfil, Ontario
Commercial access and mounting coordination
The work involved a non-penetrating roof mount, contractor safety requirements, and lift access. The installer reported the equipment set up on August 18, with account setup and data-room cable cleanup still noted.
December 2025
New Albany · USQWB003
Installation confirmed by the customer
InstallPros reported installation completed on December 22. DSV’s site general manager confirmed it was installed on December 23 and supplied images; IT requested additional handoff-location documentation the next day.
These are individual documented milestones, not a claim that every requested location was completed. Installation confirmation does not establish measured uptime, automatic failover performance, or financial savings.
Have more than one facility to connect?
Start with the site requirements, local access contacts, and your IT handoff. We’ll help scope the installation work.
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